FAQ's About DeepBlueThemes.com Backgrounds
Q. How do I install my aquarium background?
A. Your aquarium background is specifically designed to install on the back of your tank. You simply attach the background to the back of your tank following our online Installation Instructions, securing it in place with tape and/or with our 20/20 Aquarium Background Mounting Solution.
Q. Do I need to trim my aquarium background to fit my tank?
A. No! We custom size your aquarium background to the size of your tank for free. You will be asked for your tank, background measurements (height and width) during the check-out process and we will send you a proof for your approval.
Q. Do I need to worry about bubbles in the vinyl?
A. Absolutely not! Our exclusive materials and manufacturing process makes it impossible to have any bubbles during installation.
Q. How long does it take to receive my aquarium background?
A. Our products are made specifically based upon your design choice and size which may take 2-3 days to create. Then, depending upon your shipping choices and location, may take anywhere from 1 to 5 days to receive via USPS or even longer for overseas, international shipping. More information is available during the check-out process.
Q. What makes DeepBlueThemes.com aquarium backgrounds "Premium"?
A. We have created an exclusive combination of materials, inks and processes that produce a problem-free, extremely long life, UV protected, easily to clean, simple to install and absolutely beautiful product not available anywhere else.
Q. What is your return policy?
A. We produce your product specifically for you when you place your order and provide you with a proof for your approval of the design, quality and size. Because this is a custom sized and printed product...all sales are final.
Q. Do you ship internationally?
A. Of course! We ship our aquarium backgrounds anywhere in the world. Your shipping cost will vary depending upon your location as will the delivery time. Once you choose that perfect background, you will be provided with multiple shipping options on our check-out page.
Q. What if I have problems applying my aquarium background?
A. It is virtually impossible to have any problems mounting our premium aquarium backgrounds. You simply attach the background to the back of your tank following our online Installation Instructions, securing it in place with tape and/or with our 20/20 Aquarium Background Mounting Solution.
Q. I have an image or photograph I would like to use as my aquarium background. Can you do that for me?
A. Absolutely! We accept customer submitted images (your photos), modify and manipulate existing image and our on-staff, graphic artists can even create designs from scratch. Visit our Custom Backgrounds Page for more information and one of our associates will walk you through the process.
Q. What is high-definition and high-resolution?
A. Our images are high-definition meaning they are huge, high-quality and never appear blurred or pixelated. These images are printed on $25,000.00 printers at up to 1440 DPI (dots per inch) on our exclusive, premium materials. Simply put...no one produces a more detailed, vibrant, beautiful or professional product. We have perfected this process over many years and continue to modify our product as technology advances.
Q. Where do you get your beautiful images and graphics?
A. Our images and designs are a combination of graphics produced by our graphic artists, public domain (eg. Free use) images and licensed images from various artists and photographers.
Q. Are your products reusable?
A. Yes! Our exclusive materials allow you to install your background, remove it and re-install it again.